Support

We're here to help.

Contact us

Questions, problems, or ideas? Email the founders directly. We usually reply within 24 hours.

hello@stylefindr.app

It helps to include your iPhone model, iOS version, and a screenshot if something looks wrong.

Frequently asked questions

How does StyleFinder work?+

Take a photo of an outfit (or pick one from your photos), crop around what you like, and tap the items you want to find. StyleFinder searches retailers and resale marketplaces and shows you the closest matches and cheaper alternatives. Tap a product to open it in the store.

My results aren't quite right. What can I do?+

Results come from AI, so they're not always perfect. These help the most:

  • Use a clear, well-lit photo where each item is fully visible.
  • Crop around the outfit, leaving out busy backgrounds and other people.
  • Tap + on a result to see all the matches we found for that item.

If a result is clearly wrong, email us a screenshot. It really helps us improve.

Is there a limit on how much I can find?+

Premium includes 200 finds every month, where a find is one item you choose to search for. That's more than 50 full outfits. You can see how many you have left in the app under Closet → Account → Manage Subscription, and the count resets on the 1st of each month.

How do I cancel my subscription?+

Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions → StyleFinder → Cancel Subscription. You can also get there in the app: open your Closet, then Account → Manage Subscription.

Cancel at least 24 hours before your renewal (or before your free trial ends) to avoid being charged. You keep Premium until the end of the period you've paid for. Deleting the app doesn't cancel your subscription.

How does the free trial work?+

When a free trial is offered, its length is shown before you start it. If you don't cancel at least 24 hours before it ends, your subscription begins and you're charged for the plan you chose. If you allow notifications, StyleFinder reminds you before your trial ends.

I already paid. How do I get Premium back?+

Make sure you're signed in to the App Store with the same Apple ID you used to subscribe, then open StyleFinder and tap Restore at the bottom of the subscription screen. Still not working? Email us and we'll sort it out.

How do I get a refund?+

Payments go through Apple, so refunds are handled by Apple. Request one at reportaproblem.apple.com. We can't issue refunds ourselves, but we're happy to help if something went wrong.

Where are the items I saved?+

In your Closet: on the home screen, pull up the My Closet tray. Favorites has everything you hearted and Recently Scanned has your past scans. They're stored on your phone, so deleting the app removes them.

What happens to my photos?+

Only the part of the photo you crop is sent to find your clothes, to our servers and the AI and search services that identify the items. It isn't used to train AI and is deleted as soon as the scan is done. The only exception is a find you choose to share. All the details are in our Privacy Policy.

How do I delete my data?+

In the app, open your Closet, then Account → Delete Account Data. This deletes your account and everything linked to it on our servers, plus everything stored on your phone.

See also our Privacy Policy and Terms of Use.